Thoughtful Design Support
UMG offers guidance on layouts, selections, and overall direction so clients can build spaces that feel functional, polished, and cohesive.
About UMG
Your Trusted Partner for
Home Improvement
Universal Marble & Granite partners with homeowners, contractors, and renovation professionals to design and deliver kitchens, bathrooms, and more, all built on quality materials and dependable service.
Kitchen Design
Cabinets
Countertops
Flooring
Tiles
Built around service, clarity, and craftsmanship
UMG combines design guidance, product selection, and a local showroom experience to make the remodeling process feel more organized and more approachable.
Who We Are
A trusted local source for kitchens, baths, cabinets, stone, and more.
UMG specializes in high-quality kitchens, bathrooms, and custom projects, with over 20 years of experience serving homeowners, contractors, and commercial clients across Philadelphia.
Known for being both trusted and affordable, we combine expert design, premium materials, and professional installation to deliver a seamless experience from start to finish.
Our hands-on approach helps clients compare options, understand materials, and move forward with confidence, while our Philadelphia showroom and warehouse provide a space to explore cabinet styles and countertop selections with guidance from a knowledgeable local team.
Free Kitchen Design Services
UMG offers free design services for kitchen orders, using measurements provided by the client to help build a layout and product plan.
Showroom Experience
Clients can compare cabinetry, countertop materials, and finishes in person for a better understanding of how selections will work together.
For Homeowners and Pros
UMG works with homeowners, contractors, and renovation professionals who need reliable service, quality materials, and a straightforward ordering process.
Philadelphia Based
Local service, local showroom access, and a team focused on helping projects across Philadelphia and nearby areas.
Why Clients Choose UMG
A smoother process, with clearer guidance from start to finish.
UMG combines design support, product visibility, and a more organized ordering experience for homeowners, contractors, and renovation professionals.
Material Confidence
Cabinets, vanities, quartz, granite, and marble options are presented more clearly, making it easier to compare finishes, styles, and durability.
Clear Ordering Expectations
Deposit requirements, pickup and delivery timing, and policy details are outlined up front so the process feels more straightforward.
Policies & Terms
UMG Policies / Terms & Conditions
Please review the following policies regarding ordering, delivery, pickup, returns, exchanges, refunds, and payment.
Placing Orders
- UMG offers free design services for all kitchen orders.
- Designs are created based on measurements provided by the client.
- UMG is not responsible for improper or incorrect measurements, or cabinet sizes provided by the client.
- UMG is not responsible for fitment issues once the layout design has been confirmed and agreed to by the client.
- UMG is not responsible for damaged products caused by installation mistakes by the client, unless installation services were provided by UMG.
- Clients must pay a 50% non-refundable deposit to confirm any order.
- The remaining balance must be paid before pickup, delivery, or installation.
Delivery / Pickup Policy
- All items must be inspected by the client upon delivery or installation.
- If there are damaged or missing items, the client must contact UMG immediately.
- After the client has accepted or signed for the delivery or installation, UMG is not liable for missing items or damage claims, including scratches, cracks, or missing parts.
- It is the client’s responsibility to ensure that the shipping location is ready at the time of delivery or installation.
- The client must be present to sign for the delivery.
- All cabinet deliveries are curbside only, unless other arrangements have been made.
- For pickups, UMG is not responsible for damage claims after the client has picked up their order.
- UMG will inspect all items before they are made ready for pickup.
Return / Exchange / Refund Policy
- All cabinet sales are final.
- Once cabinets are confirmed and assembled, UMG will not accept returns or refunds.
- All countertop sales are final.
- Once the countertop has been cut and polished, UMG will not be able to provide refunds.
- There are no refunds unless an issue was made on behalf of UMG.
- If a client needs to exchange an item, a 45% restocking fee will be applied if the returned item is undamaged.
- If the item is damaged, there will be no refunds.
Payment Policy
- UMG accepts cash, checks, and mobile payment services such as Zelle, Venmo, and Cash App.
- Clients must pay a non-refundable half deposit in order to secure an order.
- To confirm cabinet orders, clients must pay a 50% deposit and the remaining balance before cabinets can be picked up or delivered.
- To confirm countertop orders, clients must pay a 50% deposit before scheduling a template, and the remaining balance before installation.
Paying with Checks
- Checks must clear before proceeding with any order.
- If a check bounces, an $89 bounced check fee will be applied.
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